Privacy Policy

Any information that you provide via this site is received directly by Boxing Strong™. We will not share or sell any of your information, including your name, e-mail address, or any communication with the staff. 

Privacy Protection - This policy is effective as of 12/19/2018.

We appreciate your business and respect your privacy. The information we collect is used in an effort to communicate with you about our services, products, marketing efforts, as well as to improve your browsing experience. Your information is maintained in a responsible and diligent manner. We recognize that we must maintain and use customer information responsibly. 

What information is collected? 

We collect information from you when you send inquiry through the site, subscribe to emails, book an appointment, or make a purchase. When interacting with the site, you may be asked to fill out information, including your name, address, phone number, credit card, and email, or to submit an inquiry or make a purchase. However, when you browse the website without interactions, you do so anonymously. We collect information about service or product you have ordered via the website and other personal information details you may share in the non-mandatory communication fields (such as comments, questions or inquiries). We collect the information about how you interact with our site: your access time, browser type, language, desktop or mobile access and Internet Protocol (“IP”) address.

What is this information used for?  

Any of the information we collect from you may be used in one of the following ways:

• To improve the quality of our site. Your information and feedback helps determine better marketing and digital experiences, driving our site for success.
• To implement marketing efforts, such as: promotions, deals, sales, contest, giveaways, surveys, and other undertakings.
• To send periodic email communication (with an option to unsubscribe).
• To deliver better customer service. It is imperative for us to effectively address your individual concerns and offer support you need.
• To improve on browsing experience and cater to your individual needs when interacting with our website. 
• To process online bookings and purchases.      

When performing online transactions (purchase or booking), your email will be used to send you information about the product or service, such as shipping, updates, terms and conditions of use. We will retain the email for marketing communications, company updates, or other announcements. We utilize Mailchimp as our Email Service Provider, GoDaddy as web-site host, and Square, Inc. as merchant service provider. No other clients are currently in place to collect, use or store your information. All email communication is compliant with General Data Protection Regulation (GDPR). You can exercise any of the rights listed under that regulation. Learn more about GDPR here. 

How do we protect your information?  

We take a variety of security measures, such as technical, physical and administrative precautions to protect the information you share with us when you interact with our site. This information is stored only at our premises with the assistance of the cloud-based third-party service providers. You information can only be accessed by the authorized staff, subjected to confidentiality requirements, and utilized for business purposes only.  The third-party providers are in compliance with this Privacy Policy as well as other government privacy regulations. 

We offer secure processing of all transactions. Boxing Strong™ utilizes Square, Inc., for all online and point-of-sale transactions. Square, Inc. is in full adherence with Level 1 PCI Data Security Standards and therefore guarantees full encryption of data. The payment card information is not stored on our devices or within the application. Learn more about Square, Inc. Secure Data Encryption and PCI Data Security Standards here. 

Cookies

We aim to deliver quality experiences when you interact with our website. We use cookies to streamline your interactions. Cookies may have different duration span: some will only retain information while you are browsing, and others will remember you when you return on the next session.

A Cookie is a small file sent from a website and stored on your device’s hard drive during browsing. Cookies are devised to serve as a mechanism to recognize your browser and remember useful information or capture browsing activity.

Our cookies may be used for the following purposes: 

• Retain the appointment details you were booking online to help making the transactions more efficient.
• Learn and remember your preferences for future browsing/booking/shopping session to help streamline your interactions
• Collect and aggregate data about your browsing preferences to help us improve our site’s functionality
• Remember the promotional elements you took interest in to help us personalize your experience

The cookies you receive are set by us and other third-party vendors assisting in providing services we offer. These vendors are not authorized to use collected information on our behalf, except to assist in conducting our business. Our site notifies you about the use of cookies through a pop-up with manual acknowledgement option. Although most devises and web browsers accept cookies by default, you have an option to opt out from accepting cookies. Learn more about cookies here.

List of Cookies: 

• Google Analytics: used to collect the metrics of your interaction with our website. These metrics are only accessed by Boxing Strong™ authorized staff and are kept confidential by Google. This service allows us to aggregate statistical data to analyze and improve performance of our website and customize our marketing. Learn more about how Google Analytics processes your information here.
• Facebook, Instagram, Twitter, Square, Inc.: used to collect your information to provide you with targeted advertisements when you visit other websites. We use the information collected to customize our marketing as well as learn about your preferences regarding social medial platforms choices. 

California Online Privacy Protection Act Compliance

We are compliant with California Online Privacy Protection Act (CAPP). We know your privacy is important; therefore, we made sure to follow CAPP requirements. Your personal information will not be distributed, shared, or sold to the 3rd parties, without your request or consent. As a California resident, you may request your personal the information we have collected via our online portal at any time. Please send us your request via contact information listed below.  

Children’s Online Privacy Protection Act Compliance

Our services, products, and website are not directed or targeted at children under the age of 13 and do not knowingly obtain or retain any personal information from children under the age of 13. 

Informed Consent

You consent to our Privacy Policy when using our site.

Contacting Us

If you have questions regarding this Privacy Policy please contact us:

Boxing Strong™ 191 Lighthouse Ave, Ste B Monterey, CA 93950 

info@boxingstrong.com

T: (831) 200 - 3392

Updates/Changes

Should there be any updates to the current Privacy Policy, a notification will be made on the Site. Changes will be effective on the day of publishing. The latest modification date will be reflected below:

The policy was last updated on 02/18/2019.